High-performing financial institutions are leveraging enterprise content management (ECM) on their digital transformation journey. By optimizing ECM, organizations can not only manage and control their electronic content, but also drive ongoing operational efficiencies and be better prepared to meet customer expectations.
In this BAI article, Fiserv experts take a look at how institutions are maximizing the impact of ECM to automate manual and paper-based processes, reduce service delivery, improve quality and ensure compliance.
Read the article to learn about five key factors of ECM that differentiate performers and the benefits that these institutions are seeing.