PUBLIC SECTOR

Transforming how government, education, health care and utility agencies move money

Manage costs, drive efficiencies and create a streamlined, secure environment for highly regulated billing and payments

Fiserv digitizes and automates billing and payments, disbursements, data collection, document management and back-office tasks so you can deliver exceptional financial and account services to the people you serve.

A proven partner to the public sector enabling fast, secure and reliable money movement and financial services.

50M+

unemployment benefits cards issued annually

$2.8 trillion

in U.S. tax payments processed

#1

ACH, bill payment and bill provider in the U.S.

HOW WE HELP

Discover ways Fiserv solutions help your business thrive

Manage growing transaction volume

Manage growing transaction volume


The public sector is under pressure to create more flexible and secure payments experiences and to process higher transaction volumes across a growing number of channels. Government entities need to integrate new and emerging channels, while securely and efficiently managing legacy payment systems.

Government Benefits Disbursements

Quickly distribute funds through innovative prepaid card programs that help reduce costs and risks while delivering speed, security and scalability.

Point of Sale

Make it more convenient for constituents to pay for everything, from taxes and utility bills to licensing fees and tuition.

Managed Service Fee

Increase straight-through processing and automate reconciliation and reporting for service fee charges.

Simplify payments

Simplify payments


People expect to conduct transactions in the same ways they do when shopping online. Public sector staff need help balancing end-user expectations with the need to make sure every interaction is accurately processed and executed efficiently.

Prepaid Card

Simplify electronic payment delivery, optimize payment operations, and give constituents more freedom to access and manage their money.

Bill Payment

Give people more convenience and control over how and when they pay bills to increase digital engagement and satisfaction.

Tax Payment Solutions

Improve taxpayer interaction with proven electronic tax filing and payment systems for federal, state or local government organizations.

Streamline back-office operations

Streamline back-office operations


Meeting regulatory requirements can be time-consuming and costly – especially for agencies that need to maximize taxpayer dollars. Public sector organizations need flexible, easy-to-use tools, faster workflows and ways to eliminate costly errors.

Bill Payment

Give people more convenience and control over how and when they pay bills to increase digital engagement and satisfaction.

Reconciliation

Automate the entire financial close, reduce the risk of write-offs and errors, and free staff for other priorities.

Professional Services for Government

Transform business processes, manage complex projects more efficiently and ensure compliance with government regulations.

Secure data and manage compliance

Secure data and manage compliance


Public sector agencies are responsible for protecting massive volumes of personally identifiable information. They have to stay vigilant against new security threats, and be good stewards of the public’s funding and trust.

Payment Transaction Security

Use point-to-point encryption, real-time scoring and machine learning to reduce your overall exposure and the risk and cost of fraud.

Transactional Documents

Safeguard private information on bills, statements, notices and more with secure and compliant document solutions for every channel.

Electronic Visit Verification

Enhance program outcomes, improve auditability and protect federal funding by electronically verifying home-care visits.

Learn more from client stories

 

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CALIFORNIA DEPARTMENT OF MOTOR VEHICLES

Creating a better DMV experience

180

DMVs in California use Clover technology to expand payment options for customers

3,500

Clover point-of-sale devices have been deployed throughout the state

Explore insights and resources

 

ARTICLE
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Faster contracting thanks to NCPA approval

Fiserv is an approved billing and payment services provider for the National Cooperative Purchasing Alliance. Where the law allows, you can forego the RFP process and engage directly.
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Channel fog and fatigue in consumer communications

Consumers are living with information overload. Learn how to align your communications strategy so your messages can break through.

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