Verifast Gives Credit Union Secure Access Without Friction

Merck Sharp & Dohme Federal Credit Union prioritizes excellent member service. When members said that speed and convenience were important, the credit union gave them biometric authentication solutions that put secure access in the palms of their hands.

The credit union implemented the Verifast™ suite of biometric authentication solutions from Fiserv, which uses palm vein scanners to check member identification and provide employees secure access to systems and facilities. Thanks to Verifast:

  • Tellers spend more time interacting with members instead of checking IDs or keying in information
  • Employee password resets have decreased
  • Issues with building access fobs being lost, forgotten or broken are a thing of the past

     

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