Loyalty & Reward Solutions

Today's savvy consumers want more than a competitive interest rate and good service; they expect to be rewarded for their customer loyalty. Loyalty and reward programs offer financial institutions an opportunity to distinguish themselves, to foster a more customer-centric brand image and to retain valuable customers.

There are two sides to a successful card loyalty program: customer happiness and revenue generation. Rather than just handing out goodies, you need to encourage and reward credit and debit cardholder spending behaviors that contribute to your bottom line. Fiserv can help.

Our Solution

At Fiserv we understand that a rewards program isn't useful unless it can be easily customized to suit your objectives and strategies. Loyalty & Reward Solutions from Fiserv are designed to increase customers' card activation, usage and spending levels — all in the name of more interchange revenue for you.

Our solutions are flexible enough to serve both consumer and business market segments with debit and credit rewards and loyalty programs. Choose from merchant-funded, financial institution-funded or blended programs.

Cardholders earn customer rewards quickly and easily by using their cards for both signature- and PIN-based transactions. They earn even faster when you offer merchant rewards or relationship-based reward points — for opening a new account or taking out a loan, for example. Reward program points can be pooled between multiple accounts. With millions of options for redemption, we offer enough choices to excite and motivate every customer.

Benefits

Our solutions make it easy for you to offer full-service, competitive loyalty and reward programs to your cardholders with minimal administration costs and hassles. Our loyalty and reward programs include a range of superior products that can be integrated to enhance program value:

• PIN or phone activation makes it easier for cardholders to activate their cards and begin earning customer points
• Merchant rewards to help you strengthen partner relationships
• Enhanced point values to reward your best customers for doing additional business with you
• Debit and risk consultation services to further optimize the success of your customer relationships