Consumers expect smooth, consistent digital interactions in every area of their lives, including their financial institution. You need a digital banking solution that helps you deepen member engagement and advance the way you go to market. With Virtual Branch® Next from Fiserv, you get both.
Whether your members access their financial services from smartphone, tablet or computer, they want the same feature-rich, easy-to-use experience. A steady increase in consumer preference for mobile banking has made it imperative to offer consistency across your digital platforms.
Source: 2020 Expectations & Experiences: Channels and New Entrants, Fiserv 2020 (Measuring preferred method of banking from 2018 to 2020 using either mobile, online branch)
People now prefer mobile banking:
28%
almost as much as online banking:
31%
Virtual Branch Next is built with smart architecture, making it easy to integrate new products as new technologies emerge. The clean, contemporary landing page features one-click access to all accounts, recent transactions, upcoming scheduled transfers, bills and even credit scores. By incorporating Mobiliti™ from Fiserv, Virtual Branch Next gives members the same smooth experience from their mobile devices.
Quick and Easy Bill Payments – Quickly view upcoming bills and scheduled payments through integration with CheckFree ®RXP® from Fiserv
Smart Money Management Tools – See a comprehensive view of finances to help set goals and make smart financial decisions through our partnership with Geezeo®
Credit Score Monitoring – Instantly access current credit score, receive tips to improve scores and see money-saving products and services unique to their institution through integration with Credit SenseSM from Fiserv
Person-to-Person Payments – Make quick payments to friends and family with Zelle®, one of the most popular person-to-person payment options on the market
To learn more about how Fiserv can help you elevate your members’ digital experience and other Fiserv solutions, call us at 800-872-7882 or click below.
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