Produce

Fiserv delivers the latest composition and production technology to maximize your investor communications while eliminating the need for capital investments and internal IT programming resources. We produce high-volume account statements, trade confirmations, checks, 1099 tax forms and other transactional communication documents in monochrome highlight color and full color for maximum impact.

Overview

Fiserv provides integrated print and electronic document delivery services for thousands of clients with billions of images created each year including:

  • Account statements
  • Trade confirmations
  • Checks
  • 1099s

Our production process is focused on reducing your operating costs, increasing the quality of your investor interactions and facilitating migration to electronic document delivery.

Reduce Operating Costs

  • Decrease the need for programming resources
  • Minimize the need for capital investments
  • Reduce postage costs
  • Increase your e-adoption rates

Increase the Quality of Interactions

We combine your transactional content with promotional and educational information to motivate desired behavior and cross-sell revenue generating products and services.

Our production areas utilize LEAN manufacturing principles and Six Sigma processes, all designed to ensure quality and accuracy in everything we do.

  • Tier III data centers
  • SSAE 16 compliant
  • Visa®, MasterCard®, Discover®, American Express® certified
  • PCI compliant
  • TruSecure certification

Migrate from Print to Electronic Document Delivery

Fiserv is uniquely positioned to deliver both paper and electronic documents. We are experts at helping clients migrate customers from paper to e-delivery.

With the WC3® (Web client control center) platform, you can validate the accuracy of documents prior to distributing to the investor, and fully control the content and production of investor communication. The WC3 portal allows you to directly enter data and place orders through an easy-to-use interface.

The proof and audit functionality streamlines the approval process to get your investor communications out the door faster. View images of audit accounts online within hours of sending the production data files to Fiserv.

Features

We offer the following production features to ensure the accuracy and integrity of every document:

  • Detailed job requirements – Production operators use job tickets containing detailed requirements for each client, including document format, paper stock, quantity, fulfillment, mailing method and due date, to ensure accuracy through each step of the production process
  • Quality inspections – A disciplined inspection process ensures the highest quality before the documents ever leave the printing area. At the end of the printing process, each job is balanced with the number of printed pages prior to releasing the job to the next step
  • State-of-the-art insertion – Fiserv has invested in the most advanced insertion technology. We can insert standard #10, 6x9, 9x12 and other envelope sizes. Using our Web portal, clients can selectively insert at the investor level, creating a unique experience for each investor
  • Tracking & Balancing – Each piece is assigned a unique sequence number for tracking and balancing. A camera-based system conducts mail verification at the end of the insertion process, ensuring accuracy and integrity of every envelope. Fiserv uses this process to achieve 100 percent mail piece verification

Have a question for us?

For more information on Produce and other Fiserv solutions, call us at 800-872-7882 or contact us.

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