Consumers want payments products and services that are instant, seamless and secure. The challenge for financial institutions is to meet these expectations while working within the limits of legacy infrastructure, regulations and budgets. Where should efforts be focused to be successful in the future?
Findings from a recent survey of the senior leaders of financial institutions around the world provide new insights into the dynamic payments landscape.
Based on that research, this white paper takes a look at the key strategic initiatives financial institutions must consider as they move ahead.